Monday, April 27, 2009

China invests in overcapacity - Victor Shih

victor shihImage by Fantake via Flickr
Our speaker Victor Shih has been digging up an internal report by China's central bank the People's Bank of China (PBOC): most of the stimulus package goes to state-owned construction companies. For the time being Shih sticks to his guns: it is very doubtful China's stimulus packages might work.

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Friday, April 24, 2009

Why the stimulus package might still not work - Victor Shih

victor shihVictor Shih by Fantake via Flickr
While some might see some positive economic signs in China, assistant-professor Victor Shih sticks to his gun and does not see a real recovery. In his weblog he points at all those important signals that are still not well and not encouraged by the 5 trillion renminbi stimulus package:
1. First of all, export and FDI continue to fall at a pretty fast pace, which can't be helped.
2. More alarming, inventory for many industrial goods continue to build UP! According to a recent note by Stephen Green's team, refined oil inventory is up over 35% YoY as of the end of February.
3. Coal inventory seems to have gone down, but that's because many coal mines have ceased to operate. The 21st Century Business Herald reported that 50-70% of mines are "resting" for the moment. Iron ore mines are facing the same problem as international iron ore now costs less than domestic ore.
4. Electricity usage continues to be in negative territory.

More in his weblog.

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Victor Shih is also a speaker at the China Speakers Bureau.  When you want him to share his insights at your meeting, do get in touch,
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Chinese speakers bureau April 2009 newsletter

The China Speakers Bureau April 2009 newsletter has just hit the road and is available here to download. We announce here the upcoming Global China Chat with Sam Flemming on social networks, consumers and brands. The latest news from our speakers, the most-sought speakers of April and additional tips for selecting a speaker. If you do not want to miss our May newsletter, do register for a free subscription at our home page.
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Thursday, April 23, 2009

Global China Chats on social networks, consumers and brands

samflemmingSam Flemming by Fantake via Flickr
On May 14 the China Speakers Bureau will hold its next Global China Chat, this time with Sam Flemming , the managing director of CIC, the leading firm for checking out online trends, the internet in China. Questions to be answers:

  • How is the Chinese internet working differently from the internet elsewhere
  • How are Chinese consumers using the internet to let their voice be heard.
  • How can you get your marketing ideas from consumers
The live debate will be split in two sections, to facilitate different time zones. The first Global China Chat focusing on Asia and Europe, will be hosted at 5PM Beijing Time, 9AM UCT and 11AM CEST in the first interface. (Note that the time is only given in CEST).
The second chat, in the second interface, focusing on office hours in Europe and the Americas will be held at 5PM CEST, 11 AM EDT, 8AM PDT and 11 PM Beijing time. On May 14 new interfaces will be on top of this weblog. You can register now and send already your questions for Sam Flemming to Fons Tuinstra .







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Wednesday, April 22, 2009

Social unrest no issue at China's country side - Arthur Kroeber

arthurkArthur Kroeber by Fantake via Flickr
Gloomy reports in Western media on mass dismissals and social unrest among China's migrant workers as the export industry seemed to suffer from downsizing have proven to be wrong, writes Arthur Kroeber (together with Tom Miller) in todays Financial Times. In Henan province, largest supplier of migrant workers, not over 20 million workers became unemployed, but rather half a million, a manageable problem in the heavy populated province.
Restructuring of the state-owned industry has costs 50 million jobs between 1995 and 2005, in size a much larger problems as many of the laid-off were really no longer fit for the labor market. From the FT:
Aside from some localised protests, sacked workers have been far busier finding new jobs than venting their rage. This is unsurprising: migrants working in export factories and construction sites are accustomed to finding work where they can and many have been dismissed before. Chinese migrant labourers are among the most flexible in the world....
This is not to make light of the current situation: millions of vulnerable migrants have lost their jobs and times are tough. But the resilience of China's workers should not be underestimated, and fears of social unrest caused by unemployed migrants have been greatly exaggerated.
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Arthur Kroeber is a speaker at the China Speakers Bureau . If you are interested in having him as a speaker, do get in touch.

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Tuesday, April 21, 2009

Leading labor researcher Zhang Juwei joins China Speakers Bureau


Zhang Juwei , deputy director of the Institute for Population and Labor Economics of the Chinese Academy of Social Sciences, has joined the China Speakers Bureau . His institute is one of the leading think tanks, providing central and provincial government advice on their economic and labor policies.
Zhang's institute was one of the first to challenge the common cliche of China as an unlimited source of cheap labor, and predicted a labor shortage in the years to come.
Zhang Juwei address also broader economic dilemma's China is facing, as the world is watching how the country seems to be the first to get out of the global recession.
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Internet changes the world for companies in China - Sam Flemming

samflemmingSam Flemming by Fantake via Flickr
The internet has changed the world for companies working in China, says CIC-founder Sam Flemming in the magazine of Wharton Business School on China and CSR-systems. CIC tracks online debate on the Chinese internet. Sam Flemming:
"The world wide web now serves essentially as an amplifier, vastly increasing the reach and influence of the word-of-mouth conversations on brands that previously took place offline. The migration online has not only increased the potential readership of comments on brands to some 250 million Chinese netizens; these comments are also now archived, so that they are rarely forgotten and can be easily referenced again later."...
"Tracking online opinion not only allows a company to react quickly when an online public relations crisis is brewing -- such as Carrefour in the recent Sichuan earthquake -- but also helps the company identify key online stakeholders. These stakeholders, who are sometimes simply fans of the brand, can be very helpful in managing the company's brand online."
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Sam Flemming is a renowned speaker on the effects of the internet on China and the online word-of-mouth. He is represented by the China Speakers Bureau . Do get in touch when you need him at your conference.


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Monday, April 20, 2009

Is China going to bail out the car producers? - Shaun Rein

shaunreinImage by Fantake via Flickr
Shaun Rein of CMR in Shanghai looks ahead at the future of international car makers as the Shanghai auto show opens for business today.
At CNBC he explains why the top end of the market, Mercedes and BMW is still growing by 30-50 percent, providing China's rich the car they want. Also in the lower end of the market, under 1.6 liter, he sees great potential, as the Chinese government has been stimulating the car market very much.
But he is more somber about the middle segment of the market, the classic middle class car, and is not so sure whether GM and Chrysler can be saved by China. More at CNBC



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Shaun Rein is also a speaker at the China Speakers Bureau . When you are interested in having him at your conference, do let us know.

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Friday, April 17, 2009

KFC-guru Warren Liu to visit US

warrenliuImage by Fantake via Flickr
Celebrity speaker Warren Liu , author of a ground-breaking book on the success of KFC in China, will visit the United States end of May, June and a part of July. His thorough analysis of why the American food chain succeeded in China, where many other famous American firms failed, is based on his solid experience in both Chinese business and academia.
Ken Lieberthal, a leading scholar on China at the University of Michigan, is praising Warren Liu's book:
"Warren Liu's fascinating book provides deep insights into the enormous success of KFC in the Chinese market. He unravels the key factors-not only KFC's overall strategy but its embrace of localization, rapid execution, and other adaptations-that spell success, even against McDonald's-------and he tells the story with
KFCImage via Wikipedia
both analytical rigor and verve. This is a serious and fascinating study."
If you are interested in having Warren Liu as a speaker at your event or conference. Do get in touch with the China Speakers Bureau.

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Thursday, April 16, 2009

Rowan Gibson in Beijing for Chinese innovation bestseller

Rowan Gibson, co-author of the Harvard-book "Innovation to the Core", will be in Beijing in the second week of May to receive the Chinese translations of his bestseller book. The book will be published by the famous business publisher CITIC.
During his visit, Rowan Gibson will be available for meetings and talks on May 12 and 13.
He is also author of "The Innovation War Room. Strategies for Winning in Touch Economic Times".
Rowan Gibson (in airplane) - high resRowan Gibson by Fantake via Flickr
Rowan Gibson is also a speaker at the China Speakers Bureau . If you are interested in having him as a speaker, do get in touch.
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Mainland millionaires hit record - Rupert Hoogewerf

CHONGQING, CHINA - JUNE 16:  Rupert Hoogewerf ...Image by Getty Images via Daylife
Dwindling value of the Chinese stock markets might have hit China's wealthy dramatically, the number of millionaires on the mainland in Renminbi has hit a record 825,000, says Rupert Hoogewerf in his latest Hurun report, writes the China Daily.  More than 51,000 have even more than 100 million Renminbi.
Rupert Hoogewerf has been tracking China's wealthy since 1999.
The China Daily:
According to the new report, the number of wealthy people with more than 10 million yuan in Beijing, Guangdong and Shanghai made up nearly half of the total.
Beijing, with a population at more than 16 million, boasts the highest number of millionaires -- at around 143,000.
The capital was followed by south China's Guangdong province, where the number of 10-million tycoons reached 137,000. The business hub of Shanghai has 116,000 such wealthy people.
The report showed that average age of the millionaires was 39, and those people fell into four categories: businessmen, those with high-profile jobs such as celebrities, those who earned money from housing trades and professional stock investors.

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Rupert Hoogewerf  is a speaker at the China Speakers Bureau . When you are interested in having him at your meeting, do get in touch.

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Wednesday, April 15, 2009

Annette Nijs joins China Speakers Bureau


Annette Nijs , currently Executive Director Global Initiative of China's leading business school CEIBS, has joined the China Speakers Bureau. Through her career in politics, as a Dutch cabinet minister, and in business at Shell, Ms Nijs has developed an extensive network that supports her current position.  For the China Europe International Business School she currently is involved in all global initiatives of the school, since October 2008. About the initiative:
The Initiative fosters new corporate, government and academic relations in Europe, US and Latin America and expands the relations with current partners in China to other regions in the world. The Initiative aims to spread CEIBS Knowledge in top business media and at top corporate events outside China. Ms Nijs will also invite Western business leaders to the CEIBS partnership programme as well as to the Shanghai campus to attend executive education programmes and to speak at CEIBS’ annual forums. Furthermore, the Initiative will also facilitate an international recruitment drive for MBA scholarships, internships and job opportunities. Ms. Nijs’ work is also expected to benefit CEIBS’ international alumni.
Thanks to her extensive network Ms. Nijs is able to give both tailor-made speeches on specific industries in China and, with her back ground in macro-economics, put China's development also in a broader perspective.
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Most-sought speakers for April 2009

samflemmingSam Flemming by Fantake via Flickr
In April we see at the China Speakers Bureau , compared to our March listing, a remarkable set of newcomers in the top-10 of most sought speakers for the month, although some have been there in previous months. Only the first four are maintaining a top position, but we do have a set of new names,
Highest newcomer in April at number 5 is Sam Flemming , one of our outspoken analysts on how the internet is changing China (and perhaps the other way around). Sam Flemming will participate in our next Global China Chat, this time about the Internet Word of Mouth (IWOM), in the week after the upcoming May holidays.
Second newcomer is professor Zhang Jun of Fudan University (who will join a conference panel with Paul Krugman in May in Seoul), who proves that beating the drum in the mainstream media still makes sense.
Professor Zhang Jun was quoted in the past month in almost every thinkable publication, as he advised the Shanghai theater group who will use Karl Marx's Das Kapital as a way to explain the financial crisis to a larger audience.
Additionally Roy Graff, who helped to organize our Global China Chat on tourism, Paul French and Janet Carmosky entered the top-10.

Our listing for April (March in brackets)



  1. jun zhang IMG_4101Zhang Jun by Fantake via Flickr
    Shaun Rein (1)
  2. Kaiser Kuo (7)
  3. Victor Shih  (8)
  4. Arthur Kroeber  (2)
  5. Sam Flemming (-)
  6. Zhang Jun (-)
  7. Roy Graff (-)
  8. Tom Doctoroff (6)
  9. Janet Carmosky  (-)
  10. Paul French (-)


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Tuesday, April 14, 2009

Explaining the stimulus package - Shaun Rein


Shaun2Image by Fantake via Flickr
A fast-acting government has organized a soft landing of its economy, says Shaun Rein  of the research firm CMR in Shanghai in an overview of the country's stimulus package for Seeking Alpha. Consumer confidence remain strong and did not need much attention, he says, but a combination of other measures has certainly helped to mitigate the effects.
We need to give credit to the Chinese government -- they have moved incredibly fast to implement policies to ensure a soft landing in China. Even adding the number of graduate student positions in universities has helped keep too many of China's 6 million university graduates from entering a terrible job market. According to our research, 80% of Chinese have expressed confidence that the Government will implement the right policies to right the Chinese economy.
But there is more to be done, Rein says too:
What the Chinese government needs to do more of is make it easier for small, 3-15 person shops to get loans and start companies. 60% of job creation in the US in the last few decades has been in companies with fewer than 50 employees. It is still way too bureaucratic for small business owners. I am also worried about over investment in certain sectors -- it is filling up those huge real estate developments in the middle of nowhere with small businesses that will be key for making sure we don't have worthless infrastructure projects.
More at Seeking Alpha. Commercial Shaun Rein is also a speaker at the China Speakers Bureau . When you need him to share his insights, do get in touch.
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Friday, April 10, 2009

Japan's export to China wins in crisis - Arthur Kroeber

arthurkArthur Kroeber by Fantake via Flickr
The current global economic crisis not only has losers, it has also clear winners, says economic analyst Arthur Kroeber today in the Global and Mail. China's stimulus packages might help you greatly if you are in the right industry, where China wants to boosts its investments. The Globe and Mail:
What is very clear is the stimulus package is going to raise investment spending in China significantly,” said economist Arthur Kroeber, managing director of Dragonomics, a research and advisory firm in Beijing. Though he cautioned that opportunities are limited to specific niches and raw materials, Japan's export numbers this year reveal the impact Chinese demand can have on a country's sagging fortunes.
“If you look for example at the curve of Japanese exports to China as compared to Japanese exports everywhere else, they're heading in completely opposite directions. Exports to China are going up and exports to everywhere else are going down,” Mr. Kroeber said.

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Arthur Kroeber is also a speaker at the China Speakers Bureau . If you want him at your conference or meeting to explain how to win in the global economic crisis, do get in touch.

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Thursday, April 9, 2009

Limited interest in US real estate - Rupert Hoogewerf

Media have been fascinated by Chinese investors touring American real estate to buy, but the impacts might just not be as big as huge as expected, warn Rupert Hoogewerf , the expert on wealthy Chinese, in Business Week. While US real estate might offer genuine bargains, legal restriction will stop most of the rich Chinese to actually invest in it.
Hoogewerf estimates China is home to more than 50,000 people with a net worth of over US$10 million, and more than 800,000 with a net worth of US$1 million. But Chinese law restricts individuals from taking more than US$50,000 out of the country in one year.
According to Hoogewerf, the restrictions mean buyers are predominantly traders, or those with businesses that export overseas. These people have stockpiles of US dollars and the savvy to navigate real estate overseas.

Commercial
Rupert Hoogewerf is also a speaker at the China Speakers Bureau . When you need him at your conference or meeting, do let us know.
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Sunday, April 5, 2009

Global China Chat on tourism, transcript 2




16:22
Fons Tuinstra:  Welcome at the Global China Chat on tourism with Roy Graff, who will join us shortly from London. The GCC is hosted by Maria Korolov of the China Speakers Bureau. Our chat will start shortly. In case your screen does not update regularly, please press F5 to refresh your window.
16:22
Twitter fonstuinstra:  The 2nd Global China Chat on tourism is now live and testing to start at the full hour www.chinaherald.net
16:22
16:24
16:27
Fons Tuinstra:  Next clip about Chinese tourists to Taiwan
16:27
16:28
[Comment From Roy Graff]
hi please let me in
16:29
Fons Tuinstra:  And now a bit of China promotion
16:30
16:30
Roy Graff:  i am here.
16:30
Maria Korolov:  Good morning!
16:31
16:31
Maria Korolov:  Oops, sorry, didn't mean to close that out on you.
16:32[Ad]China Speakers Bureau View
16:32
16:38
16:38
Fons Tuinstra:  Next, Chinese tourists to the US
16:44
Twitter fonstuinstra:  Started our pre-chat show at the Global China Chat on tourism www.chinaherald.net
16:47
Fons Tuinstra:  Welcome at our chat. we will officially start at the full hour
16:47
Fons Tuinstra:  Welcome at the Global China Chat on tourism with Roy Graff, who will join us shortly from London. The GCC is hosted by Maria Korolov of the China Speakers Bureau. Our chat will start shortly. In case your screen does not update regularly, please press F5 to refresh your window.
16:49
Fons Tuinstra:  Maria Korolov
16:49
Expand
16:49
16:49
Fons Tuinstra:  RG Profile
16:49
Fons Tuinstra:  Roy Graff
16:50
Maria Korolov:  Thank you, Fons
16:50
Fons Tuinstra:  Welcome at the Global China Chat on tourism with Roy Graff, who will join us shortly from London. The GCC is hosted by Maria Korolov of the China Speakers Bureau. Our chat will start shortly. In case your screen does not update regularly, please press F5 to refresh your window.
16:51
Twitter chinacontact:  about to start the 2nd global China chat on tourism www.chinaherald.net
16:52
Twitter Mariakorolov:  Hosting the Global China Chat on tourism:www.chinaherald.net
16:53
Twitter MariaKorolov:  Hosting the Global China Chat on tourism:www.chinaherald.net
16:55
Fons Tuinstra:  Welcome at the Global China Chat on tourism with Roy Graff, who will join us shortly from London. The GCC is hosted by Maria Korolov of the China Speakers Bureau. Our chat will start shortly. In case your screen does not update regularly, please press F5 to refresh your window.
16:55
Maria Korolov:  Good morning, everybody. We will start the Global China Chat on Tourism in five minutes.
17:01
Maria Korolov:  Good morning!
17:01
Maria Korolov:
My name is Maria Korolov, and I'm the moderator of today's Global Chat on China Tourism. Before I introduce our speaker, I'd like to thank Fons Tuinstra, the head of the China Speakers Bureau, for organizing this event.
17:01
Maria Korolov:
Fons is also handling the multimedia for this presentation. Thank you, Fons, for being here today.
17:02
Maria Korolov:
Now I would like to introduce a recognized expert in China tourism and hospitality, Roy Graff. He is one of our speakers in the China Speakers Bureau.
17:02
Maria Korolov:
Roy is the founder of ChinaContact, an online resource containing tourism information and services for China.
17:02
Maria Korolov:
Roy has focused his career on e-commerce, online travel and hospitality in China. He fouded ChinaContact in 2005, after gaining extensive business experience and insight while working in both Beijing and Shanghai.
17:02
Maria Korolov:
Roy has a bachelor’s degree in Chinese and Economics from the School of Oriental and African Studies, University of London. His vast knowledge of Chinese culture, language and business practices stem from his work in academia as well as the public and private sectors.
17:02
Given today's economic climate, how important do you think Chinese tourists are to the international tourism industry?
Very important
 ( 50% )
A bit important
 ( 50% )
no difference
 ( 0% )
not important at all
 ( 0% )
17:02
Maria Korolov:
Roy has bridged China tourism consulting with various travel and hospitality ventures in China, including a flagship forum on tourism in China, “China the Future of Travel,” held annually at the World Travel Market in London. Additionally, Roy is a Director of China Business Services and European Director of China Venture Capital and Private Equity Forum in London, and a founding member of China Advisers Network (C.A.N.), an association of leading China specalists and advisers from various disciplines in the UK.
17:03
Maria Korolov:
I will be moderating today's questions – we will try to get to everybody, please be patient.
17:03
Maria Korolov:  Thank you Roy, for joining us here today!
17:04
Roy Graff:  Hi everyone, great to be here again. We had a very good morning session and I hope to repeat that success now. Hopefully we will get more US based viewers to ask us questions
17:04
Maria Korolov:  We already have some questions cued up from our guests.
17:04
Maria Korolov:  But before we get to the questions, Roy, can you please introduce your topic?
17:05
Fons Tuinstra:  China outbound travel handbook
17:05
Roy Graff:  Tourism is a very new and fragmented sector in China that has a long way to go before it matures.As such, early entrants stand to benefit greatly. Especially when you consider the culture of doing business in China, which values long term commitment and established relationships.
17:05
Fons Tuinstra:  RG China Contact
17:05
Roy Graff:  I am happy to answer questions pertaining to china outbound tourism, China domestic travel and China inbound.
17:06
[Comment From Jason Kucherawy]
Greetings!
17:06
[Comment From karl ziegler]
Mary good day
17:06
Roy Graff:  As well as re China's online travel environment and the hotel sector
17:06
Roy Graff:  Opportunities for foreign companies exist in outbound and inbound tourism. Mainly as the services sectors in China are being opened up now as part of the WTO commitments by China. UN-WTO new Secretary General has said at ITB that China intends to push outbound tourism to double it's current numbers by 2013
17:07
Maria Korolov:  Roy, have the tourists travelling out of China grown recently?
17:07
Roy Graff:  Dr. Taleb Rifai of UN-WTO: “Chinese government representatives told me: We will work hard to double the number of Chinese Outbound Travellers in the next four to five years!” Given the current level of 46 million cross-border travels from Mainland China in 2008, this would translate to about 90 million travels in 2013
17:07
Roy Graff:  They are still growing though at a slower pace than before the financial crisis. It is having an effect.
17:07
[Comment From Krista Bolles]
Hello everyone
17:08
Maria Korolov:  Thank you Fons for the numbers.
17:09
Roy Graff:  Travelling is a big deal for Chinese, and doubly so when travelling abroad. The freedom to travel to Europe without the need for official permission is the beginning of an era for the tourism industry. Tourism, however, is not a new phenomenon. Under the pretext of business of official delegations, hundreds of thousands of Chinese have visited Europe in the past decade.
Historically, travelling abroad was often based on “friendly relations” with other countries. Until the late eighties, the world was divided into two camps engaged in cold war. During this period, China made a clear distinction between friendly nations and adversaries. Officials were allowed to travel abroad only upon official invitation to enhance friendly relations. Travel was therefore very much limited to officials and seen as a great privilege. With the fall of the Berlin Wall, the consequent change in world order, and economic reforms in China, outbound travel moved from being the privilege of officials to a business necessity. As disposable income and leisure time increases, it is now becoming a part of ordinary people’s lives for pleasure and education. However, visiting other countries is still regarded as an exchange of friendship and goodwill.
This cultural background can influence the expectations of Chinese travellers. One often still feels honoured or privileged to travel abroad and expects a corresponding hospitality from the hosts. With the changing times, privileged Chinese visitors are not necessarily received ceremoniously; rather, they are often treated as a cash cow. Frequently, Chinese visitors are disappointed in the level of service and hospitality they find in Europe. To experience Western society firsthand is very much a culture shock. Europe is not the hypermodern society they have expected compared to China, which has always depicted itself as backward and poor.
17:10
Roy Graff:  Excerpt from the China Outbound Travel Handbook. A free resource available online to learn the basics of the Chinese outbound travel market.
17:10
[Comment From Guest]
Hi Roy, I was wondering how you feel the economic slowdown has affected China's outbound tourism market, particularly in comparison with other countries
17:10
Fons Tuinstra:  China's impact on global tourism
17:11
What is the main obstacle in receiving Chinese tourists to your destination?
lack of awareness or promotio
 ( 33% )
language
 ( 0% )
contacts
 ( 0% )
visa application
 ( 67% )
cost
 ( 0% )
17:11
Roy Graff:  Not as much as other countries. The base is still small and the middle class is still growing. The main constraint on outbound travel comes from: visa application, lack of awareness of destinations, cost.
17:11
[Comment From Guest]
What impact have visa requirements and restrictions had on outbound travel from China lately? Many Chinese are facing difficulty obtaining visas to visit other countries, is that right?
17:11
Roy Graff:  And this is the case regardless of the economy. Business travel is affected more, but there is still scope with the right promotion and product offering.
17:12
Roy Graff:  Chinese always face difficulty. a lot of the problem comes from communication- not enough help to complete the application, errors in the process etc. Also the need for face to face interviews is an obstacle
17:13
[Comment From Jeremy Gordon]
Ref Chinese visas, isn't it now easier for people to go to Hong Kong? How far is this helping hte industry there?
17:13
Roy Graff:  Countries that realise this will get more visitors if they go towards the Chinese. Malaysia is offering visa waver, Guam wants to also wave visa requirements (but limited by the US)
17:14
Roy Graff:  HKG has been saved by the Chinese market. visitors from other places dropped significantly and only the Chinese are propping up its tourist economy.
17:14
Roy Graff:  they do not need visa to HKG, just a permit.
17:14
[Comment From Guest]
How is China's outbound tourism market doing relative to its inbound and domestic travel markets?
17:14
Roy Graff:  and HKG also accepts RMB (albeit at a 1=1 exchange rate which is unfair to the Chinese)
17:15
Roy Graff:  it is much smaller, but has a higher growth rate
17:15
Maria Korolov:  Roy, one of our guests has asked if China has its own version of Expedia for booking travel online?
17:16
Roy Graff:  Well the model is not yet popular in China. online travel accounts for a very small percentage of total travel bookings and is dominated by Ctrip, Nasdaq listed.
17:16
Roy Graff:  Expedia ownds eLong, the second runner up in China for online travel.
17:17
Roy Graff:  However the transaction model relies heavily on call centers and cash payments
17:17
Fons Tuinstra:  But the importance of Ctrip seems to grow or not?
17:17
Fons Tuinstra:  I book all my hotels in China over Ctrip
17:17
Roy Graff:  http://chinacontacttourism.ning.com/group/onlinetravel for more on online travel
17:18
Roy Graff:  I think Ctrip are good in combining the best of online marketing with the Chinese cultural aspects of not trusting online merchants.
17:18
Maria Korolov:  Roy, is the problem a lack of credit cards and online payment? Or just because the Internet is new?
17:18
Roy Graff:  and they have started at the right time in the development of this sector.
17:19
Roy Graff:  lack of credit cards, lack of trust and preference for local, trusted brand names
17:19
Roy Graff:  The fact that Ctrip is so dominant is in itself a problem and shows the market is not mature.
17:19
Maria Korolov:  Earlier today, several people were asking about how China is opening up to foreign firms, and I see that we're getting some of those questions again.
17:20
[Comment From Guest]
How easy is it for a foreigner to operate a tourism company in China? What are the restrictions on this?
17:20
Roy Graff:  As with most legal issues in China this is not straightforward answer.
17:20
[Comment From Guest]
Are most travel agencies more or less forced to partner with Chinese companies in order to conduct business in China and comply with domestic laws?
17:20
Do you think foreign companies have chances in China's tourism industry?
Yes
 ( 60% )
No
 ( 0% )
No idea
 ( 40% )
17:20
Roy Graff:  very briefly, foreign firms cannot operate an outbound travel company in China
17:21
Roy Graff:  but that does not mean you have to go into JV (joint venture) anymore.
17:21
Roy Graff:  the options are: representative office, WOFE as consulting or technology company, or establish an inbound travel company first and wait 2 years to gain the outbound license.
17:22
Roy Graff:  this last one, is based on new regulations coming into effect 1 May but how it will happen in practice is still anyone's guess.
17:22
Fons Tuinstra:  Are there any capital requirements to set up such a business, and is that a problem?
17:22
Roy Graff:  Those companies that have setup their inbound travel business a few years ago in China will be the first to benefit.
17:22
Fons Tuinstra:  New regulations on May 1
17:22
[Comment From Guest]
Are most travel agencies in China focused on inbound or outbound travel? More and more Chinese are able to travel abroad these days; nevertheless, the amount of domestic travel has been increasing as well, right? What are your thoughts on this?
17:22
Roy Graff:  capital requirements exist for any company, depending on your business activities and scope of business, the capital varies.
17:23
Roy Graff:  all agents in China that are licensed, are licensed to do domestic/inbound travel. Outbound travel is a separate license.
17:23
Maria Korolov:  Question from Zelia Breda: Are Chinese outbound travel limited to authorised travel agencies only?
17:23
Roy Graff:  overwhelming number is engages in domestic travel only. From 1 May these companies can also offer inbound travel.
17:24
Roy Graff:  less than 900 travel agencies have the outbound license.
17:24
Roy Graff:  officially, only licensed operators can sell outbound travel for groups of minimum 5 people including a tour leader.
17:25
Roy Graff:  this is under the ADS rules (approved destination status)http://www.chinacontact.org/information/ads.html
17:25
Roy Graff:  for business/education/individual travel, a license is not required
17:25
Maria Korolov:  We will take a short break in five minutes for a video, then we will talk about inbound travel during the second half of the chat.
17:25
Roy Graff:  However like in other countries, to sell packages with flights you need IATA license and bonding.
17:26
Fons Tuinstra:  So, most to business, education or individual travel to avoid the license?
17:26
Maria Korolov:  Meanwhile, if there are any other outbound-travel-related questions, please post them now.
17:26
Roy Graff:  many do that, avoiding the ADS license and applying for business visas for their customers.
17:27
Fons Tuinstra:  An receiving countries are happy with that?
17:27
Roy Graff:  if you want to be kept up to date on china outbound tourism, visit out website to register for the monthly newsletter. Destinations are very slow to catch up with the adaptability of Chinese agents...
17:28
Roy Graff:  they think that it is easier to control illegal immigration if all Chinese come in tour groups.
17:28
[Comment From Guest]
What are various countries doing to attract Chinese tourists? Are these efforts primarily focused on relaxing visa requirements?
17:28
Roy Graff:  but many Chinese want independent travel and will find a way to do that. If a destination does not play along, they will go somewhere else.
17:29
Roy Graff:  I wish more will relax visa requirements. Japan will start giving individual visas to wealthy Chinese, based on their bank balance.
17:29
Roy Graff:  Mexico is thinking to waive the visa.
17:29
Roy Graff:  mostly countries engage in trade promotion, road shows, agent training. some also do outdoors media advertising. Television promotion through travel shows also helps.
17:30
Maria Korolov:  thank you, Roy!
17:30
Maria Korolov:  We will now take a short break for a video about Chinese tourism.
17:31
Fons Tuinstra:  Tourism in China
17:31
17:31
Roy Graff:  PS. if people want to send me a private message they can do so at http://network.chinacontact.org, through the chat module.
17:35
Twitter chinacontact:  If any of my twitter followers reading the global China chat on tourism, pls let me know.
17:35
Maria Korolov:  Thank you, Fons, for this video!
17:35
Maria Korolov:  Lots of places to go see in China.
17:35
Maria Korolov:  Roy, can you tell us more about the inbound tourism market?
17:36
How is the number of international trips to China, hotel occupation rate, holding after the 2008 Beijing Olympics?
Going down
 ( 75% )
At the same low level
 ( 25% )
Recovering slightly
 ( 0% )
Recovering enormously
 ( 0% )
17:37
Roy Graff:  Last year, the Olympic year, was not great for inbound tourism. There was a restriction placed on Visas to China from last April or so, which deterred many non-Olympics related travel throughout the year. the Olympics effect is also well documented to reduce tourism because of concern about higher costs and crowding
17:37
[Comment From Guest]
What difficulties have foreigners been facing recently in obtaining visas to China? Have visa requirements tightened since the Beijing Olympics, and has this had a significant impact on inbound travel to China?
17:37
Roy Graff:  but I want to focus on the opportunities that exist now. Because tourism is down this year, many places are cheaper and more friendly to tourists.
17:38
Roy Graff:  last year before the Olympics, visas became difficult to obtain and this is repeating itself now because of the World Expo 2010.
17:38
Fons Tuinstra:  Tibet open for foreign tourists
17:38
Fons Tuinstra:  Visa-free thru Hainan
17:38
[Comment From Guest]
How has the earthquake in Sichuan affected tourism to that area of the country?
17:39
Roy Graff:  Providing you follow the application procedure you can get a visa, the main problem is for expats living in China that want to extend their visa or work in China without an official sponsor.
17:39
Fons Tuinstra:  Tourism in Hangzhou
17:40
Roy Graff:  the earthquake led to almost zero tourism for more than 6 months and it is now coming back. It is worth going there again now but you have to be careful and know where to go as not all areas have been rebuilt.
17:40
[Comment From Guest]
Have less traditional, more off-the-beaten path tours in China been gaining in popularity recently or are major cities like Beijing, Shanghai, and Xian still China's primary draws?
17:40
Roy Graff:  People in Sichuan rely heavily on tourism and need this income.
17:41
What is your feeling about the consumer confidence in China?
High
 ( 0% )
Slowing down
 ( 100% )
Down
 ( 0% )
17:41
Roy Graff:  on the whole the main attractions are stil Beijing, Xian, Shanghai and then Guilin. But there are many attractions that are easier to get to now more than ever, like Sichuan (Chengdu, Jiuzhaigou, Wolong), Yunnan (Shangrila, Dali, Lijiang, Xishuangbanna), Guizhou, Gansu...
17:42
Roy Graff:  it is not longer just for the adventurous. but requires more time and patience.
17:42
[Comment From Guest]
Will the Expo in 2010 increase or decrease tourism in China?
17:43
Is the Expo 2010 going to be a big draw for international visitors?
Yes
 ( 40% )
No
 ( 60% )
17:44
Roy Graff:  The Expo is over 6 months so unlike the Beijing Olympics is not such a disruptive event. It will draw more visitors for Asia. I don't think it will draw many more from the West. People who go to China from the West want to see China, not other countries. and Shanghai represents China like New York represents the US...
17:44
[Comment From Guest]
Can you explain briefly the conflict over official number of holiday days in China this year, and ultimately will the number of official Chinese holidays affect the domestic tourism market?
17:44
Roy Graff:  Last year the policy regarding holidays changed, to reflect a move away from overcrowding and pressure on attractions during the 3 'golden weeks'
17:45
Roy Graff:  so from last year you have a shorter May     holiday and extra 2 long weekend holidays
17:45
Roy Graff:  the result is that more people choose to travel within China or short haul outbound travel. there is no culture of paid-holiday in most companies.Only the multinationals, Joint venture ones offer this, usually 12 days a year.
17:46
Roy Graff:  the conflict happened this time because an official from CNTA (China National Tourist Administration) announced that due to the economic crisis, provinces can decide if they wish to reinstate the original May day one week holiday.
17:46
Roy Graff:  some provinces took up the offer only to be told by the State Council to stick to the original plan!
17:46
Maria Korolov:  That must have upset a lot of travel plans!
17:46
Roy Graff:  highly political and not really about what is good for the industry.
17:46
[Comment From Guest]
Is Homestay going to be promoted in China as it has been elsewhere around SE Asia?
17:47
Roy Graff:  yes it has. and now some companies (that are not that busy anyway in South China) may offer this as paid holiday, so travel agents are keeping their products.
17:47
Roy Graff:  Homestay was promoted for the Olympics but was not used very much because hotels had plenty of space.
17:48
[Comment From Guest]
Has Shanghai, the "New York" of China, been attracting more tourists than Beijing in the last few years, and do you think this will change in the near future?
17:48
Roy Graff:  language remains a problem though to increase this offer across China.
17:48
Roy Graff:  No Beijing is the major draw. Shanghai has very little to offer tourists from abroad. it is mainly a commercial centre and attracts Chinese tourists that want to see the modern face of China
17:49
[Comment From Guest]
Is mainland China a big draw for residents of Hong Kong, or is it the other way around?
17:49
Roy Graff:  both. HKG people have been coming to China for many years. for the Mainland Chinese,   a visit to HKG is still relatively a novel experience.
17:49
[Comment From Guest]
What are the most up and coming destinations within China currently? Do you see western China attracting more tourists in the near future?
17:50
Roy Graff:  watch Western China carefully. after the earthquake, tourism to Sichuan and nearby provinces was hit but it is now coming back and tourism plays a very important role in the recovery and rebuilding effort.     Sichuan, Yunnan have so much to offer to the tourist in terms of scenery, minority cultures, food etc.     and the weather is pretty good.     Also Guizhou, Gansu are not very developed and offer a very good insight into the 'other' China
17:50
Roy Graff:  Xinjiang/Tibet are harder to travel in but worth the effort if you do it right with specialist operators.
17:50
[Comment From Guest]
Has Macau become a popular domestic travel attraction, or has the island targeted foreigners more than the local Chinese population?
17:51
Roy Graff:  The Silk Road journey is very interesting. China has something for everyone but you should consult a specialist and not just join a standard group that will cover the same attractions.
17:51
Roy Graff:  The island started by relying on Chinese but the government now restricts Chinese from going to Macau because so many officials and business people spent too much money there...
17:51
Roy Graff:  so now Chinese can only travel once every 3 months. Macau is suffering as a result
17:52
[Comment From Guest]
Do you think there are a big differences between Chinese young adults who were born after 80 and 90 in terms of their travel behaviours?
17:52
Roy Graff:  some building of new hotels and casinos has been halted.
17:52
Roy Graff:  do you mean difference between those born in 80s and those born in 90s?
17:52
[Comment From Guest]
yes
17:54
Roy Graff:  i think the main difference is between the people born after 1979 and those before. There is the one child policy, the amazing pace of reform and growth, the choice of education and career... all not available to the older generations.
17:54
[Comment From Guest]
Continuing on that thread, are their major differences in domestic travel preferences of different age groups in China?
17:54
Roy Graff:  this has a profound effect on travel choice and behaviour. Younger people are less concerned with saving all their money, are not used to hardships.
17:55
Maria Korolov:  We have five more minutes before this chat ends -- time to get in a couple more questions before we go.
17:55
Roy Graff:  the younger generation prefers to travel with friends, arranging their own travel online and researching online. they don't want to join tour groups. the older generation still relies on tour packages sold through travel agents
17:55
[Comment From Guest]
Are the younger generations more inclined to travel than the older and more thrifty Chinese?
17:55
Fons Tuinstra:  In Europe most older Chinese tourist seem to come from the US not from China
17:56
Roy Graff:  no both groups want to travel. the older generation including retired people have savings and are very keen to see the world. but they prefer organised groups.
17:56
Maria Korolov:  Roy, do you have your own favorite destination inside China?
17:56
Roy Graff:  they have different preferences for activities naturally. but there are opportunities in all demographics.
17:57
Roy Graff:  I would say Yunnan is my favourite province but I also love the climbing scene in and around Yangshuo, Guangxi
17:57
[Comment From Guest]
Is visiting family in more rural areas of the country favored by China's older generations over trips to major metropolitan cities in China
17:58
Roy Graff:  during the Chinese spring festival most people return to their ancestral homes to visit relatives. They use October holiday and May day holiday for travelling to other places. older people prefer cultural experiences, for example visiting Xian.
17:58
Roy Graff:  Shanghai is relatively expensive destination within China.
17:58
Maria Korolov:  Roy, that will have to be our last question, since we are running out of time.
17:58
Maria Korolov:  Can you please tell people how to reach you and your company if they have more questions?
17:59
Roy Graff:  I am on LinkedIn, Twitter, Viadeo, Plaxo, FriendFeed...and ChinaContact Tourism Network is the place to get advice -http://network.chinacontact.org
17:59
Fons Tuinstra:  RG China Contact
17:59
Fons Tuinstra:  RG Profile
17:59
Fons Tuinstra:  RG weblog
17:59
Maria Korolov:  Thank you, Roy! You are certainly connected!
17:59
Maria Korolov:  And thank you for taking the time to join us to today and to answer all these questions.
17:59
Roy Graff:  The network allows anyone to register for free, post a profile and access resources, including topical groups, the CHina Outbound Travel Handbook and ask questions.
18:00
Maria Korolov:  Thank you Fos, for organizing this. And I'd also like to thank Krista Bolles for her research.
18:00
Roy Graff:  Great experience, though my hands are tired now...
18:00
Maria Korolov:  Good bye, everyone!
18:00
Maria Korolov:  We will leave you with an audio tape of a recent interview of Roy.
18:01
[Comment From Guest]
Thanks very much to Roy, Maria Korolov and Fons Tuinstra for hosting this online forum today.
18:01
18:10[Ad]China Speakers Bureau View
18:11
Twitter MariaKorolov:  You can read the entire transcript of the China Tourism Chat here: http://china-speakers-bureau.com/blog/
18:13